Back to Help

How do I upgrade my plan?

· Switch to a higher plan anytime in settings.

How do I upgrade my plan?

A plan upgrade is just a few clicks. We work with Stripe for secure payments.

How to do it

  1. Open Settings (/dashboard/settings)
  2. Scroll to the "Plan & billing" section
  3. You see your current plan and available upgrades
  4. Click the desired plan (Starter / Pro / Premium)
  5. Choose monthly or yearly (yearly = 2 months saved)
  6. Click "Upgrade" → you're redirected to Stripe Checkout
  7. Fill in payment info
  8. Confirm payment
  9. You're redirected back to LACOP
  10. Your new plan is immediately active

Payment methods

Stripe accepts:

  • Credit card (Visa, Mastercard, Amex)
  • Debit card
  • SEPA direct debit (EU, sometimes takes 1-2 business days)
  • Apple Pay / Google Pay
  • Klarna (in some countries)
  • Link (Stripe's 1-click payment)

What happens immediately?

  • New plan is active — features available from now
  • Invoice is generated — arrives by email
  • Upgrade email from LACOP as confirmation

Upgrade from Free

  • No issues, no data overwritten
  • You get immediate access to all features of the new plan
  • You pay pro-rated for the current month

Upgrade between paid plans (e.g. Starter → Pro)

  • Pro-rating: Your remaining Starter credit is applied to Pro
  • Immediately active — all Pro features unlocked
  • Next invoice: Pro price

Yearly billing

Pros:

  • 2 months saved (17% off)
  • Set once, 1 year peace
  • Good for long-term planning

Cons:

  • Larger upfront payment
  • No refund on early cancellation

Recommendation: Test monthly first — switch to yearly after 3-6 months if satisfied.

Billing address / VAT

At Stripe Checkout you can enter your billing address. For business customers:

  • Enter VAT ID (then reverse charge — no VAT for EU business customers outside Austria)
  • Private customers pay inclusive of VAT

Need an invoice

After upgrade:

  • Invoice by email
  • Or download in the Stripe Customer Portal (see find invoices)

Upgrade problems

  • Card declined? — try another card or contact bank
  • 3D Secure error? — reload browser and try again
  • Stripe Checkout doesn't open? — disable popup blocker
  • Not redirected after payment? — wait 1-2 minutes, reload page

For problems: support@lacop.app

Cancellation after upgrade

You can cancel anytime — monthly or at year's end. See cancel subscription.

Questions? support@lacop.app

Still need help? Contact support

Response within 24h