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How does the first login with the magic link work?

· The magic link is a single-use login link we send you by email.

How does the first login with the magic link work?

After signup we send you a magic link by email. It's a single-use link that logs you in without a password — and then you set your own.

How to use the link correctly

  1. Open the email from support@lacop.app with the subject "Your LACOP access"
  2. Click the button "Log in now"
  3. You land on a confirmation page — click "Sign in now" there
  4. Set your password and accept the Terms
  5. Done — you're in the dashboard

Important: the link only works once

For security reasons, the magic link is single-use. If you open it a second time, it's invalid.

What to do if the link doesn't work?

  • Email client preview: Some email clients open links in the background to generate previews. That can "consume" the link before you click. Solution: open the email on a device where previews are disabled, or request a new link
  • Link already clicked: If you've opened the link before, it's used. Request a new one via "Forgot password?" on the login page
  • Link expired: The link is valid for 24 hours. After that you need a new one

Request a new link

If something doesn't work, go to lacop.app/login, click "Forgot password?" and enter your email — we'll send a fresh link.

For stubborn problems: support@lacop.app

Still need help? Contact support

Response within 24h